Move information forward without making teams copy it.
Integrations connect applications, data and events. They must be designed with ownership, security, monitoring, failure handling and recovery — not just connected and forgotten.
Information is captured once and reaches where it is needed, with an owner for the integration, alerts when it fails and a way to reprocess what fell behind.
What we find most often.
- 01
CRM and operations do not talk
The sale closes in one system and delivery starts in another. In between, someone copies, checks and resends — and the client waits.
- 02
The website delivers incomplete requests
The request arrives without the data the team needs to handle it, and the first reply is always a question.
- 03
Invoicing depends on manual exports
The data to invoice exists, but it leaves one system as a file and enters another by hand. Every hand-off is a chance for error and delay.
- 04
Data that diverges between applications
Each team keeps its own parallel file. When the numbers do not match, nobody knows which is right — and one process waits for another to update.
What the system includes.
Systems and flow map
Which application owns which data, which events move the process and where people do manual work between them today.
Data contracts and APIs
The format, required fields and validation rules of each exchange, written before building.
Sync and duplicate rules
What happens when the same record changes on both sides, and how to avoid creating the same client twice.
Logs, alerts and reprocessing
Every failure is logged, someone is alerted and there is a safe way to rerun what fell behind.
Access and secrets
Least privilege for each connection and credentials kept outside the code, with defined rotation.
Tests, documentation, owner and runbook
The integration has an owner, tests and an operating guide — so it does not depend on whoever built it.
What starts to happen on its own.
Create the client in operations when the opportunity is won in the CRM
Take the website request to the right system, with complete data
Go from delivery to invoicing without exporting files
Keep a master record of clients, products or assets across applications
Update the status of one process when another finishes
Reprocess what failed automatically, with a record of what happened
Integrations
- CRM and sales tools
- ERP, invoicing and accounting, where they expose an API
- Website forms and client portals
- Existing databases and spreadsheets
- File storage and e-signature
- Messages and notifications in the team’s channels
Security and control
- Each connection runs with the minimum permissions it needs
- Credentials and keys managed outside the code, with defined rotation
- Failures raise an alert and are logged, so they do not go unnoticed
- Personal data exchanged only as far as the purpose requires
- Controlled reprocessing, without duplicating records
How we implement it.
Map systems and flows
What exists, who owns each piece of data and where the team bridges applications by hand today.
Validate feasibility
APIs, permissions, documentation and security requirements. An integration that is not technically viable, secure and economically defensible does not go ahead.
Design contracts and rules
Fields, validation, sync, duplicates and failure handling, written and accepted before the build.
Build, test and monitor
The integration runs with alerts and reprocessing from day one, and is tested with real cases and failure cases.
Hand over with owner and runbook
It is settled who responds, how an error is diagnosed and how the flow is restored.
Where we apply this solution.
- 01pt-MZ
Mozambique
We work with companies that already have demand and need structure: bringing requests, customers, suppliers and operations into one system, without replacing everything that already works.
Explore Mozambique (in Portuguese) - 02pt-PT
Portugal
We do not propose replacing what already works. We connect your existing systems, automate the work between them and help free qualified people’s hours for qualified work.
Explore Portugal (in Portuguese) - 03pt-BR
Brazil
We design for higher-volume operations and distributed teams, where a minute of manual work is multiplied by every transaction.
Explore Brazil (in Portuguese) - 04EN
Global
Ten expansion markets, from Switzerland to Singapore, with the same discipline: diagnostic first, a price per phase once the scope is known, and human approval on critical decisions.
Explore Global
Know where to intervene before you buy technology.
The diagnostic turns a loosely defined problem into an executive decision with the process, priorities, risks, options and clear next steps.
Assess a critical processA focused conversation. A defined problem. Clear next steps.
What you receive
- 01Problem definition and current map
- 02Inventory of relevant systems and data
- 03Baseline and blocker matrix
- 04Risks and dependencies
- 05Conceptual design of the future process
- 06Options and priorities
- 07Conceptual architecture
- 08Parametric estimate and assumptions
- 09Roadmap and executive recommendation
- 10Decision on a pilot or implementation
About Systems integration.
Yes, when the integration is technically viable, secure and economically defensible. Feasibility — APIs, permissions, documentation — is validated before the final proposal, not after the contract.
There are alternatives — file export and import, database access or, as a last resort, interface automation — but each is more fragile than an API. We say so up front, with the associated risk.
By successful updates, latency, errors, duplicates, manual interventions, incidents, availability and recovery time.
Before you buy more technology, find out where to intervene first.
Share the process you want to improve. AGORAMOZ will analyse the problem, its feasibility and the recommended next step.
No sales pressure · Diagnostic before proposal